Author: Jason Carreiro
Jason Carreiro
Jason Carreiro is a support technician who has worked in the IT industry for several years. Known as Kiddo amongst his colleagues, his never-give-up attitude and witty sense of humor always put a smile on everyone’s faces - Jason has given spam more than its share of one liners over the years.
Articles by this author
Just Back It Up
Have you ever imagined what would happen if a medium to large business suffers massive data loss due to a hardware failure, and no backup procedures were in place? Tens of thousands of dollars - even millions - could be lost. (Nov 23, 2011)
How to change the SQL Max worker threads to improve performance
A “normal” SQL installation on a standard Windows Server will usually run without performance or bottleneck issues. However, a 32-bit server with 4 processors or less uses only 256 worker threads, which is predefined by the SQL installer. (Oct 20, 2011)
SQL TCP/IP Configuration
SQL is installed on your server, but not all is as it seems. You begin to notice performance related issues and a delay in the transmission of data. This can be the result of having the configuration manager of SQL configured to use invalid IP addresses. (Aug 17, 2011)
No UPS system: No SQL connection
Your corporate data center is hit with a power outage. All UPS systems are running and operational... or are they? You soon realize that a faulty UPS system supporting your network’s database environment has not done its job. (Jul 19, 2011)
Improve SQL & NIC Performance
Have you ever found your SQL server drop packets or experience network latency when network traffic is at a minimum? Or perhaps searching through log files only to find the following error logs listed below. (Jun 15, 2011)
Where are you, ASPNET account?
You are probably wondering why, after upgrading your Windows web server to 2008, that some of your websites are having difficulty rendering pages or are generating ASP.net errors. (May 25, 2011)
The Art of Listening
Hearing: one of the 5 senses that most individuals take for granted. But hearing and listening are very separate things. Listening allows you to hear and absorb what the other person is saying - not only the words, but what underlies them. It can also be the key to finding solutions to problems, and that's important for anyone who works in a call center or complaint department. (Apr 15, 2011)
Troubleshooting your mail server part 2
In Part 1 of Troubleshooting your email server, I showed you how to use telnet to determine whether or not your mail server is having communication problems on port 25. In this part, we’ll see how to test address resolution to check for DNS Server problems (Jan 27, 2011)
Troubleshooting your mail server part 1
It’s not unusual to get an end-user complaint about problems sending email or login attempts timing out. These issues often point to a specific client configuration or browser setting. But what if the situation involves more than a simple client feature, and has been reported by many end users? The first step is to determine if there is indeed a server communication problem. (Jan 17, 2011)
Major League Save
It’s almost 2 o’clock in the morning and your boss is expecting an important email. What is so important to keep him waiting up until the wee hours of the morning? Well, only the signing of the star pitcher for his Major League Baseball team. This player figures to be the centerpiece for the team’s success in the coming years, but the signing must be done quickly because other ball clubs are interested and are pursuing his services. (Dec 23, 2010)
Slow Mail Server? Not so Fast!
You just completed installing a brand new mail server, and the mailboxes have been configured and enabled. The newly mounted server is a monster: able to take punishment, heavy loads, and process data in a flash. (Dec 01, 2010)
SURBL: The catch of the day
There it is again: another email in your Inbox from an obscure financial institution, requesting that you click on the available link and be redirected to an unknown, unsecured website. Prompted for personal details or your credit card number, you hesitate to enter this information thinking something seems fishy. (May 19, 2010)
More Recent News
Recent Spam Survey Winners
We are extremely pleased with the tremendous response that we have received to this point from our Fight Email Spam survey. As promised we have randomly selected winners of our gift card prizes. (Jan 23, 2012)
New Year's Resolution
We spend 8 to 10 (or more) hours a day at work - more time than we spend anywhere else - and our desks/workspaces are becoming our kitchen tables. But, do you realize that our desks are covered in more bacteria... (Jan 20, 2012)
Email Usage Survey
We are currently conducting a market research on email usage at work. Thank you for filling our this very short survey. (Jan 12, 2012)
