Author: Luigi Petrolito

{blog_alt_text}

Luigi Petrolito

Luigi is a Sales and System Engineer with experience on both sides of the support phone – as support technician and network administrator. With diplomas in IT as well as marketing, Luigi makes for a systems engineer extraordinaire. Add playing hockey to the mix and you’ve got yourself a true Montrealer.

Articles by this author

All I want for Christmas is a break from email

With the holidays around the corner and most of us taking time off, you will certainly have a full inbox waiting for you when you get back. Set some rules before you take your leave, or better yet, start looking for a plug-in that can help you and others in your organization save time when you return from the holidays. (Dec 22, 2011)

  • Read more /
  • Comment /

How To: A quick and easy way to move your SQL databases

We’re often asked about how to move SQL databases from one server to another. Here are some quick and easy guidelines to help out you out. Assuming you already installed SQL on your new server, your next step would be... (Aug 30, 2011)

  • Read more /
  • Comment /

How safe is your smartphone?

Smartphones have become a household commodity. If you think everyone has traded in their ‘simple’ phone call-only devices for these pocket-sized computers, you’re not imagining things. A recent survey by the Pew Internet Project shows that 35% of American adults own one. (Jul 14, 2011)

  • Read more /
  • Comment /

The more anti-spam & anti-virus scanning filters, the better?

Many administrators like to turn on multiple scanning filters on their network to help protect against spam, viruses and specific potential harmful attachments. With multiple types of scanning software, this can be a good redundancy option in case one vendor lets one slip through, the other most probably will block the email. But it can be quite frustrating when an email is blocked by some shady and undocumented firewall module is blocking an email is desperately CEO waiting for… you know how it goes. (Jun 20, 2011)

  • Read more /
  • Comment /

Dictionary Spam Trends

Spammers often like to use a dictionary type of attack to reach users’ Inboxes. You have probably noticed that most spam now appears to come from your own email address. A dictionary attack is where spammers create or work off a list of addresses starting with the letter A, and move down the alphabet. (Jan 28, 2011)

  • Read more /
  • Comment /

Most Common Support Issue: Whitelist = Spoofed Spam

No one likes to see spam in their Inbox, especially when it comes from themselves! Users often get confused and even worry that their identity has been stolen. The main cause for this is that they have whitelisted their own email address to bypass scanning for outbound traffic. Users do not realize (or understand) that spammers can spoof their email address and send spam that appears to be from themselves. (May 14, 2010)

  • Read more /
  • Comment /