Author: Mike Petsalis

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Mike Petsalis

Mike has dabbled in engineering, software development, R&D, operations, security, strategy, you name it. He still claims to be able to provide useful insights to his company's R&D and product teams. His posts will focus on email security industry issues and trends, although he might not be able to resist the tempation to discuss agile software development.

Articles by this author

The 6 major trends for Email Security companies: ignore these at your risk!

There are currently very large forces at play in our industry. The issues, technology, competition, infrastructure, deployment and market are changing at such a rate that will leave many companies behind, while creating enormous opportunities for others. (Aug 13, 2010)

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My spam is different from your spam!

The type of spam you receive depends on many things, including your behavior on the net, how you use your email address, your position in a company and much more. As a software company executive I receive a very particular stream, one that is probably very different than what most people receive. Well, at least that's what our Security Operations team tells me. (Jul 22, 2010)

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Honest, I don’t want an email security appliance!

Vendors have their own very special reasons for pushing email security appliances, instead of virtual machines or straight software installations. You may find that their reasons do not always align with your own. (Jun 14, 2010)

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May Email Security News: New Undersea Cables Feed African Botnets

Email Security Industry news from May 2010 with commentary (May 31, 2010)

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April Email Security News: McAfee update error impacts many systems

A summary of links to articles that I have found interesting in the last few weeks. Includes my own commentary. (Apr 30, 2010)

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March Email Security News

A summary of links to recent articles that I have found interesting in the last few weeks. Includes my own commentary. (Apr 02, 2010)

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Looked at our site or downloaded our software? Then allow us to harass you!

Some companies take their marketing tools a little too far. Download their software for a trial, or even just visit their website, and you just opened the door to daily email and phone calls from aggressive sales staff pushing their wares. I know the market is competitive, but can we please let the customer make their decision in peace? (Mar 12, 2010)

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Do you have what it takes to be an Email Security Reseller?

So, you want to be an email security reseller? Sure, here's the form, here's the discount you'll get, here's where you sign...Not so fast! (Feb 10, 2010)

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Welcome back, dear Customer!

Email Security product and solution vendors rely heavily on customer loyalty and retention. The recipe for achieving this is different for every company. What never changes is the total joy of winning back a customer that left for some reason, tried the competition and then returned. (Jan 15, 2010)

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Spoofing: are you who you say you are?

Spammers often play games with the 'From' field but there are Internet standards that can help you easily determine whether the sender is who he claims to be. (Dec 11, 2009)

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Spam’s future from the New School of Information Security

Will Spam ever stop? Some thoughts on spam economics from the New School of Information Security.

Adam Shostack (currently at Microsoft in the role of security program manager and with whom I worked on a security audit of the service delivery platform at Radialpoint) and Andrew Stewart recently published The New School of Information Security. (Sep 11, 2009)

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