Author: Mike Petsalis

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Mike Petsalis

Mike has dabbled in engineering, software development, R&D, operations, security, strategy, you name it. He still claims to be able to provide useful insights to his company's R&D and product teams. His posts will focus on email security industry issues and trends, although he might not be able to resist the tempation to discuss agile software development.

Articles by this author

Do you have what it takes to be an Email Security Reseller?

So, you want to be an email security reseller? Sure, here's the form, here's the discount you'll get, here's where you sign...Not so fast! (Feb 10, 2010)

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Welcome back, dear Customer!

Email Security product and solution vendors rely heavily on customer loyalty and retention. The recipe for achieving this is different for every company. What never changes is the total joy of winning back a customer that left for some reason, tried the competition and then returned. (Jan 15, 2010)

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Spoofing: are you who you say you are?

Spammers often play games with the 'From' field but there are Internet standards that can help you easily determine whether the sender is who he claims to be. (Dec 11, 2009)

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Spam’s future from the New School of Information Security

Will Spam ever stop? Some thoughts on spam economics from the New School of Information Security.

Adam Shostack (currently at Microsoft in the role of security program manager and with whom I worked on a security audit of the service delivery platform at Radialpoint) and Andrew Stewart recently published The New School of Information Security. (Sep 11, 2009)

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