Author: Patrick Yelle

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Patrick Yelle

Patrick Yelle is a senior technician with over 10 years experience in support. When not redesigning the support CRM system ‘for fun,’ he likes computer troubleshooting, training, deployment and general anti-spam warfare. He claims he spends his off-duty time keeping up with the latest IT trends and technologies, but we believe that’s his way of staying sane in a house full of women.

Articles by this author

The Cloud: A necessity, accommodation or future strain?

The web is enabling the birth of new technologies, and one that is quickly gaining popularity is cloud computing. One such example is companies who provide data storage to individuals or organizations on their servers in order to create new sources of revenue. Take note that the wallet size of your average Joe might not be large enough to afford this luxury. (Aug 04, 2011)

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ISP Feedback Loops

So your email traffic is getting blocked by the major ISPs but you're not getting much cooperation from them when it comes to getting unblocked. Then it might be time for you - or whoever is responsible for the email server - to sign up for various Feedback Loops (FBL). Most major ISPs have these loops in place to keep you informed about any complaints against your organization, the reasons for your being blocked, and the process to follow to resolve the situation. (May 16, 2011)

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Have You Checked Your Email Server’s Reputation?

Most ISPs (big or small) are not aware of their company’s status on the Internet; let alone what it is and how to check it. In fact, it is called a reputation, and this is the grade that is given to either your domain name (or the domains hosted on your system) and/or the IP addresses that you use to send mail out. (Feb 17, 2011)

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