Tag: Address
Most Common Support Issue: Whitelist = Spoofed Spam
No one likes to see spam in their Inbox, especially when it comes from themselves! Users often get confused and even worry that their identity has been stolen. The main cause for this is that they have whitelisted their own email address to bypass scanning for outbound traffic. Users do not realize (or understand) that spammers can spoof their email address and send spam that appears to be from themselves. (May 14, 2010)
Think you don’t spam? Think again!
Who has never sent email spam? Maybe you wanted to promote something, contact friends or relatives you never really emailed before (at least with a normal email), send a chain letter that promised success and money or to promote a garage sale using your local hockey team email list? Maybe you sent a message for your business using a large contact list grabbed on a corporate email with a multitude of CC’d addresses? Or did you ‘borrow’ the customer list from work for your own use? (Oh, that’s bad!) (May 05, 2010)
Deep header inspection: use with caution
Some anti-spam tools will actually look at the reputation of IP addresses in each of the received headers of an email. Reputation mechanisms usually involve multiple sources, e.g., DNSBLs and Honeypot-driven reputation services. (Apr 19, 2010)
(Un)subscribe me
Hundreds of emails get blocked daily by your spam filters, but sometimes one slips through. You look it over and it appears to be very legitimate. You don’t remember clicking ‘Yes’ to subscribe to this newsletter, but you see the classic, “You are receiving this because you subscribed to one of our partners… blah, blah, blah… and this is an excuse for us to send you spam. Yeah, it’s true: XYZ company is one of our partners, we do their mass mailing and we grabbed your address at the same time!” So, now you’re tempted to click the Unsubscribe button, but how can you tell if it’s legit? And how do you know that clicking unsubscribe won’t tell the spammer, “Hey I’m alive and I actually read what you sent - send me more”? (Mar 17, 2010)
Who’s minding the store at WHOIS?
WHOIS (for those unfamiliar with it) is a system that provides free public access to domain name registration. Every domain name has to be registered with the following information: the registrant’s name, an administrative contact, a technical contact, and the name servers associated with each domain name. It’s all about traceability. (Feb 17, 2010)
Blocked by RFC-IGNORANT ... Now what?
From time to time, customers wind up getting blocked by a seldom seen blacklist called "RFC-Ignorant." Unlike classical blacklists that are usually honeypot driven, this one is driven by people who have manually reported you as violating RFC. (Jan 22, 2010)
What is a Honeypot in Email Security Terms?
A Honeypot is, by definition, a decoy or a trap whose purpose is to detect and identify unauthorized use in order to prevent breaches. In Email Security, a Honeypot is a SMTP server setup to process a single domain (or multiple domains) to gather emails all day long. (Dec 18, 2009)
Spoofing: are you who you say you are?
Spammers often play games with the 'From' field but there are Internet standards that can help you easily determine whether the sender is who he claims to be. (Dec 11, 2009)
